Technology & Equipment - Ideal Services Group

The Benefits of Technology

We take pride in being able to deliver Commercial cleaning, Facilities Management and Specialised Services and to ensure we do this to our high standards we use the latest technologies to your benefit. Over our 75 years experience we have learnt how to deliver a high-quality service in our areas of expertise. We have done this by integrating modern technology with our tried and trusted methods to deliver an exceptionally high standard to out customers. This ensures efficiency, transparency and customer satisfaction in our approach.

By integrating technology into our operations, we not only streamline our day-to-day processes but also elevate the level of service that our clients experience. This way we can remain adaptable, efficient and capable of delivering high-quality tailored services to the unique needs of each customer.

Time and Attendance Auditing System

TimeGate is our solutions to workforce management and site auditing. We are using it across the organisation as a tool for both customers and operative in order to increase payment accuracy and enhance communication, so we have a more trusted and reliable service.

TimeGate has many benefits for both customers and operatives, can streamline operations, enhance communication, improve service delivery, and ensure compliance with industry standards, leading to a more productive and satisfactory workplace environment.

Download our full PDF Timegate guide

Scheduling and Workforce Management

We use the cutting-edge capabilities of TimeGate, a global workforce management software, to enhance our service delivery to our customers nationwide. Its time and attendance features allow us to monitor our employees’ work hours with precision. This not only ensures accurate payroll and employee safety but also increases our ability to manage schedules effectively. This means we can ensure the right staff at the right place, at the right time. Being able to bring this to our customer’s organizations gives them direct benefits by ensuring consistent, high-quality services.

As well as TimeGate, we employ use scheduling software to optimise workforce allocation and mobile rollout to ensure we provide the most effective and time-efficient service for your budget.

Download our full PDF Timegate guide

Benefits to Customers

Transparency and Accountability: Timegate can provide real-time data about the services being provided. This means clients can see when operatives arrive at their site, the duration of their work, and the tasks they complete.

Quality Assurance: With detailed reporting capabilities, customers can ensure that the service meets their standards. This can include audits, compliance checks, and instant feedback mechanisms.

Cost Management: By monitoring exactly how many hours are worked and the tasks completed, customers can better manage and predict service costs, leading to more efficient budgeting.

Customised Services: Timegate often allows for customizable service agreements, which means services can be tailored to the specific needs of the customer, enhancing satisfaction.

Improved Communication: Integration of communication tools means that customers can easily contact management or operatives directly through the system to address issues or make requests.

Benefits to Employees

Long gone are the days when you had to try and remember to post a timesheet, or you wouldn’t get paid. Our new Time and Attendance system means that our operatives are all accurately paid and have more information about their work schedule than ever before!

Training and Compliance: Timegate can be used to manage training schedules, track completion of necessary certifications, and ensure that operatives are always in compliance with relevant regulations and standards.

Feedback and Engagement: Operatives can receive instant feedback on their work, engage with supervisors through communication tools, and even report issues or suggestions, enhancing engagement and job satisfaction.

Safety and Risk Management: By using Timegate, operatives can report safety issues or accidents directly through the platform, speeding up the response time and ensuring proper documentation, which is critical for compliance and safety audits.

Equipment and Machinery

Are you concerned about efficiency and speed? Our modern cleaning equipment is designed to perform tasks more quickly and efficiently, reducing downtime and improving the overall appearance and hygiene of your facility. Our continuous investment in new equipment means we can provide you with the best tools for the job and offer bespoke solutions for your unique problems.

No job is too big, with our patented MOVAC – Mobile Vacuum Tanker, we are able to cope with large amounts of solid waste and safely dispose; providing you with the next generation of waste management and environmental solutions.

To find out more about some of the equipment we use, visit here.

Quality Control and Audit Tools

Are you concerned about the level of service provided on site? By using our bespoke auditing tool we can offer a solution that directly addresses these concerns. Using TimeGate’s Services feature, our Area Managers can carry out extensive, regular site audits right from their mobile devices while on site with the customer. Allowing us to instantly assessing the quality of cleaning, adherence to safety standards and compliance with your specific requirements. Through the use of our 1-5 scoring metrics we can give client clear results, allowing for a thorough and systematic review of all service aspects.

Want to find out more about how we improve transparency between customers and their site standards? Just ask.

Get in touch.

Joint Audits

Time spent, each month, with an Area Manager to audit the quality of your site.

5 Star Service

With our star rating system, it has never been easier to understand the level of cleanliness at your site

Cost Effective

Our Audits are included in the price of the contract meaning no additional costs for auditing standards. Just part of us being as transparent as possible with our clients.