Our People

Daily Office Cleaning

Window Cleaning

Healthcare

Education

Social Housing

Our indispensable team

We recognize the value of our staff when achieving our organisational goals. As such, our management structure is designed to support our employee’s professional development and well-being. Through ongoing training, mentorship programs, and a supportive work culture, we ensure that our team members are equipped with the skills and knowledge they need to excel in their roles. This not only enhances their job satisfaction but also translates into superior service quality for our clients.

Our whole philosophy is centred around the principles of transparency, accountability, and continuous improvement. By utilising our channels of communication, we can enable our team members to contribute their ideas and drive towards collective progress and innovation. This collaborative approach ensures that our services remain at the forefront of industry standards, constantly evolving to meet the dynamic needs of our clients.

A good management structure is very important to ensure that the service we deliver is to a high standard and supports our staff on every level.

Our team, at a glance

Cleaning Operatives: These individuals are the backbone of our service. They represent our company values on every site they work. We prioritise their training and provide clear guidance on their roles and responsibilities.

Onsite Supervisor: Working closely with our cleaning operatives, the onsite supervisor plays a vital role in ensuring smooth day to day operations. They provide direct support and guidance to the cleaning team, fostering a sense of belonging within our company.
Area Manager: Our dedicated area manager oversees multiple onsite teams. They are responsible for ensuring that all cleaning operatives are well-trained, equipped with the necessary materials, and following established routines and specifications. Regular face-to-face visits to the onsite staff help maintain a strong connection to our company, promoting job satisfaction and a motivated workforce. Our area managers will conduct monthly on-site audits to ensure that our customers’ expectations and satisfaction are being met.

National Operations Manager: At a national level, our operations manager coordinates the efforts of all regions. Working closely with the Regional Managers they ensure a uniform approach to training, quality control, and customer satisfaction.
Regional Manager: Our regional managers provide oversight and support to multiple areas within a specific region. They work closely with area managers to maintain consistently high service quality.
Directors: Our company’s leadership team provides strategic guidance and direction to our entire organisation. They set the vision, goals, and values that guide our operations. Our Directors actively support all levels of management and staff, reinforcing our commitment to a family-oriented atmosphere. They are approachable and available for discussions, idea-sharing, and providing support to our staff at every level, ensuring a strong connection with our company.

View

Philip Taylor C Biol MRSB

Chairman

Chris Dring

Managing Director

Gavin Ingle

Finance Director

Gary Benning

Director

How we operate

It starts with the onsite cleaning team, the cleaning operatives and the onsite cleaning supervisor who are the backbone of our service. We understand the staff on all of our sites are a representative of our company values and being a family business, we prioritise our staff’s sense of belonging and support. Our commitment lies in providing comprehensive training and clear guidance to ensure they are well-equipped for their roles and responsibilities resulting in a service that exceeds our customer expectations.

Our dedicated area manager plays a crucial role in supporting our cleaning operatives and building a strong relationship with our customer. They ensure that each operative receives full training, follows specific routines and specifications, and has access to the necessary materials to complete their tasks effectively. Additionally, the area manager conducts monthly face-to-face visits with onsite staff to provide support and foster a sense of connection with our company. This approach contributes to job satisfaction and a motivated workforce. The area manager also conducts on site audits preferably accompanied by a customer representative. This is crucial for building a good relationship and partnership with our customers but also to shares the audit results with our on site staff. Sharing the results is aimed at motivating improvement and recognising outstanding performance.

Get In Touch

"*" indicates required fields

Name*

Telephone*

Email*

Company Name

Town/City*

Enquiry Type*

Enquiry

This field is for validation purposes and should be left unchanged.