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Office Cleaning Services

Our daily routine office cleaning service ensures your premises are maintained at a high standard of cleanliness, hygiene and presentation. We are entrusted to clean all areas and facilities to help keep your staff, visitors and customers happy and healthy. Our work is undertaken at the best time to suit your operations; mornings, evenings or throughout the day.

At Ideal, we will manage services on your behalf and regularly review work programmes to; maximise efficiency, exceed expectation and provide value for money.

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Why choose a cleaning Contractor?

Arriving at a clean, tidy, and prepared workspace is a fundamental expectation for most people when partnering with a cleaning contractor. However, a good cleaning service helps protect your staff’s health by eliminating germs and bacteria, thereby reducing the risk of illnesses and viruses spreading.

We understand that, for you, choosing the right contractor is a significant decision, given the competitiveness of the industry. Ideal is a family business with over 75 years of experience, we have a proven track record of providing excellent, tailored services to our customers. We view our customer relationships as partnerships, committing to work closely with you to ensure our services always align with your evolving needs.

Getting what you deserve.

We will manage the service from start to finish, our team will work closely with you to understand your needs and recommend a cleaning frequency that aligns with your desired standards. From day one, we will make a positive impact and alleviate the stress associated with maintaining a clean and healthy workspace.

We have a strong team of Area Managers, Regional Managers, and Senior Management who are dedicated to supporting and delivering our service. We do this by using cutting-edge technology to enhance the quality of our service. Our cleaning staff and management utilise our Time and Attendance and Auditing application, with location technology, to assure accurate book-ons and book-offs at your site. Helping provide you with the peace of mind, that our staff are on-site when they should be.

Additionally, it serves as a safety tool, particularly for lone workers, as it triggers alerts to their line manager if they don’t sign out as expected, initiating a safety plan to ensure their well-being.

Management and Support

A good management structure is very important to ensure that the service we deliver is to a high standard and supports our staff on every level. This allows our people to thieve in an environment where efficiency, quality, and innovation are not just delivered but exceed expectations.

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A Modern Cleaning Solution

To ensure we consistently meet the standards required and maintain your satisfaction, we conduct monthly cleaning audits, preferably involving a customer representative. Our auditing system utilises up-to-date technology through our app using tablets, allowing us to include photos and specific location details within your building. The audit can then be hand signed directly on the tablet when complete and a copy sent directly to you.

Any positive feedback or issues and improvements can be quickly sent directly to the staff through the app, complete with locations and photos for addressing minor issues. For larger concerns, our Area Manager steps in to identify ways to assist the operative in improving, which may include specific training or guidance.

Auditing

Cutting-edge Technology

In order to be able to provide you with the best quality service possible we utilise TimeGate’s time and attendance GPS capabilities. This allows us to monitor our employees’ work hours with precision and ensures accurate payroll can be processed enhancing our ability to manage your site effectively. By ensuring we have the right staff at the right place, at the right time the efficiency benefits will be directly seen by our customers bas they receive a consistent, high-quality service​

Along with using technology to improve customer experience and service quality we also use it to enhance communication with our operatives via our staff portal, provide resources to our staff for training and development and use more eco-friendly equipment to produce that same sparkle with non-toxic chemicals.

For more detail on how we use technology to optimise your service, click here.

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Employee Training and Development

All staff, including TUPE transferees, receive our Induction training to ensure a complete understanding of the requirements of the contract, the standards to be achieved and the methods of working to be employed. This is to keep your facility at the peak of cleanliness and ensure all our staff fully trained to BICS cleaning standards. We use different learning platforms for ongoing training and professional development. These resources ensure that our staff are knowledgeable about the latest cleaning techniques, safety protocols, and compliance requirements.​

Induction training is delivered by our management team and includes briefings on Employee Terms and Conditions, the Staff Handbook, Health and Safety, Safeguarding and Environmental issues. Along with this all operatives are trained on the specific needs for your site, including any specific safety measures that are in place.

Click below if you wish to learn more about the training and development of our staff.

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Happy workforce

The staff are involved in regular review meetings where ideal can give an analysis of the strengths and weaknesses of their performance.

Employee development

We support our staff through the provision of training, information and clear and open lines of communication and by ensuring they have the right equipment and technical support to fulfil their roles

Holiday and Sickness Cover

It is inevitable that on occasions some staff will be unable to attend work. By using our T&A System this becomes clear earlier and we are then able to try and arrange cover to be provided.

Testimonials

We provide fully managed service with friendly and fully trained staff but don’t just take our word for it, hear what some of our real-life customers are saying about us.

  • We are very pleased to have been chosen by Dales Housing as their Cleaning Services provider and look forward to a mutually rewarding partnership and to providing and maintaining an improved communal environment for Dales Housing’s customers

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FAQS

Yes – Ideal’s pricing includes the supply and maintenance of all the necessary; equipment, materials and chemicals required by the cleaning operatives to fully perform their duties.It does not include ‘Consumables’ – by which we mean things like Paper Towels, Liquid Soap, Toilet Rolls and Refuse Sacks. These are available from Ideal but are separate from the main contract price.

We can – but this would only be an ‘indicative quote’ or estimate and would be subject to an actual site survey by one of our Field Sales representatives.

A full site survey is the best way to accurately quote for your cleaning needs and allows us the opportunity to discuss your requirements with you in detail.

You can now head over to the instant quote page and get a quote instantly 

Accreditations

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